Who are we
Our website address is:
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
Information you submit
When you make a purchase or attempt to make a purchase through www.CactusCollaborative.com, we collect some information from you, including your name, billing address, delivery address, recipient’s name, payment information (PayPal emails, etc.), email address, and phone number. We refer to this information as “Order Information.”
CactusCollaborative.com does not collect or process credit or debit card (“Payment Card”) information. PayPal and Square collect Payment Card information with respect to your purchases made on the Site. PayPal and Square will provide us with some limited information related to you, such as a unique transaction ID, email address and cardholder address. We do not have access to your card number.
When you submit an enquiry through our online contact form, we may ask for your name, phone number and e-mail address.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through CactusCollaborative.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud;
– Ask for feedback or review of our products or services;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
WILL WE SHARE PERSONAL INFORMATION TO OUTSIDE PARTIES?
your personal data may be shared for the purpose of deliveries; or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
HOW LONG WE WILL HOLD THE INFORMATION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that if you requested the deletion of your personal information:
-We may keep some of your personal information as required for our legitimate business interests, for example, fraud detection;
– We may retain and use your personal information to the extent necessary to comply with our legal obligations, for example, tax reasons.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact page.
PAYMENT CARD SECURITY
We use PayPal and Square as our payment processing partners to handle your credit card details. PayPal and Square protect your financial information with industry-leading security and fraud prevention systems and none of the financial details you submit to PayPal or Square are revealed to ourselves or stored on our system.
if you have questions, or if you would like to make a complaint, please contact us via our Contact Form.